Track your customer’s journey through your website or buying process with this easy Customer Journey Map for PowerPoint. The template allows you to add needs and expectations throughout different purchasing stages, giving your sales department a clear insight into how a customer passes through your company process. Add examples of voice of your customer to give real life examples of what a customer thinks and give further details to create the perfect summary chart. The template can be used for a solely web based process, but also leave room for telephone, email, mail or face to face contacts. Little face emojis allow you to rate the customer experience.
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